Website Privacy Policy



SMYBB PTY LTD t/a SANECTOR (ABN: 45 096 514 788) is committed to protecting the privacy of individuals. The protection of personal information in the private sector is required by the Privacy Act 1988 as amended by the Privacy Amendment (Private Sector) Act 2000 (“Act”). All employees and officers of SANECTOR are expected to comply with the Act and SANECTOR’s policies and procedures concerning the protection of personal information.

This policy is based on the following principles:

– Privacy of personal information is of paramount importance to SANECTOR.
– Your personal information will not be shared, other than in accordance with this policy without your permission or in accordance with the Act.
– We will only use your personal information for the purpose for which it was provided.

This policy applies to all our web pages at, (“the Site”). It explains our practices with regards to collection and processing of any personal information (i.e., information from which an individual’s identity is apparent or can be reasonably ascertained) and that may be collected as a result of your use of the Site.

What information do we collect?

This Site allows you to contact SANECTOR and companies associated with SANECTOR by sending e-mails, for the purposes of:

– subscribing or unsubscribing to newsletters, media releases or other communications,
– requesting information about SANECTOR; or
– making other enquiries.

By sending e-mails, you will be providing us with certain personal information, which may include your name, e-mail address and any other details you include in your e-mail. This information is collected by us for the purpose of dealing with your request. We may not be able to deal with your request without this information. We do not collect any other personal information via the Site. We do not use cookies, web tracking or other devices to collect your personal information.

What do we use personal information for?

Any personal details that you provide as a result of accessing the Site or sending emails will be used for the purpose of dealing with your request or enquiry. This may involve disclosing your personal information to other companies within the SANECTOR group of companies, or to service providers who assist us in operating our business. These organisations are required by SANECTOR to comply with this policy.

If your request involves subscription to newsletters or other material or requires us to send you communications, your details and information about the communications you wish to receive will be held on our Database and used for the purpose of administering your subscription or request.

SANECTOR may use your e-mail details to contact you from time to time to provide you with information about SANECTOR. With regard to all other enquiries, your details will only be accessible and used by personnel dealing directly with your request. We do not use or disclose any personal details that you provide to us for the purposes of direct marketing.

Disclosing Personal Information:

As noted above, we may share personal information with related companies or with contractors performing services for SANECTOR which are required by SANECTOR to comply with this policy. SANECTOR will only make such disclosures to achieve the purpose for which the information was provided. Otherwise, SANECTOR’s policy is not to disclose any personal information to any unrelated third party, except with consent or where we are required by law to do so.

Retention and Disposal of Information:

SANECTOR will only keep personal information it needs for the purpose for which it was collected. SANECTOR will dispose of such information when it has no further need to use it or it is required by law to do so.

E-mail Security:

In line with our policy on e-mail security, any e-mails that you send will be automatically scanned, which could result in certain attachments and styles of message being automatically blocked. Our IT administrators may have access to your e-mails in order to authorise the content. This is done purely for IT security purposes and our IT administrators will not access the contents of your e-mails once this process is complete.

Security of Information:

You should be aware that the Internet is not a secure environment. However, SANECTOR uses all reasonable efforts to ensure that any personal information collected is held securely. In addition, only authorised personnel have access to personal information. Such personnel have agreed to ensure confidentiality of this information and are required to comply with this policy.

Accessing and Updating Personal Information:

Please let us know if your details change and we will make every effort to keep any personal information held up to date and accurate. You can access your personal information and notify us of any change, modification or correction, by contacting our National Customer Service Manager, Michele Buzza on email or via phone our 08 8447 7555 or the individual to whom the information was first provided.

Complaints and Further Information:

If you have a complaint or require further information about how SANECTOR handles personal information or any privacy issues please contact our National Customer Service Manager, Michelle Buzza on email

Links with other Sites:

For your convenience, our site has links to other websites which may be of interest to you. When you activate the hyperlink you will leave this website. These websites are not endorsed or controlled by SANECTOR nor are they covered by this policy. You should review the privacy policy on any such website.

Our Contact Details:

Our contact details are available in the Contact Us section (Connect) of our website.